Shipping policy
SHIPPING POLICY
We are so excited to have you as a costumer and are committed to providing you with an excellent shopping experience..
We are committed to excellence, and the full satisfaction of our customers.
Proudly offers shipping services. Be assured we are doing everything in our
power to get your order to you as soon as possible. Please consider any holidays that might impact delivery times, also offers same day dispatch.
1. SHIPPING
We ship worldwide, fulfilling your orders within 24-48 business hours on average.
Once fulfilled, you'll receive a tracking code to monitor your shipment.
All orders for our products are processed and shipped out in 8-20 business days in general . Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.
Note (1) : delivery days mentioned in our website are for United Kingdom only. Delivery days for other countries may vary according to the courier.
Note (2) : Some products may not be available in certain countries. This depends on the terms and conditions of wholesale merchants and shipping companies.
2. WRONG ADDRESS DISCLAIMER
It is the responsibility of the customers to make sure that the shipping address entered is correct.
We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have
provided an incorrect shipping address.
3. UNDELIVERABLE ORDERS
Orders that are returned to us as undeliverable because of incorrect shipping information are subject to a restocking fee to be determined by us.
4. LOST/STOLEN PACKAGES
UK Top Lovers is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report to the
local authorities.
5. RETURN REQUEST DAYS
UK Top Lovers allows you to return its item (s) within a period of [Return Request Days] days. Kindly be advised that
the item (s) should be returned unopened and unused.
6. OUT OF STOCK ITEM PROCESS
In case of out-of-stock, please Wait for all items to be in stock before dispatching
7. IMPORT DUTY AND TAXES
When working with UK Top Lovers you have the following option when it comes to import taxes . Customer will need to settle fees when arriving in destination country
8. ACCEPTANCE
By accessing our site and placing an order you have willingly accepted the terms of this Shipping Policy.
9. CONTACT INFORMATION
In the event you have any questions or comments please reach us via the following contacts:
Email - sales@uktoplovers.com